Terms and Conditions

Effective date: [DD Month YYYY]
Last updated: [DD Month YYYY]

Welcome to Tamil Nadu Piramalai Kallar Matrimony, operated by [Full legal name of the business/entity], having its registered/principal office at [Full postal address, Tamil Nadu, India].

These Terms and Conditions govern your access to our website, [Live website URL], and any mobile application operated by us under the same service (“Platform”).

By registering, purchasing a membership, or using the Platform, you agree to these Terms. Our Privacy Policy and Refund and Cancellation Policy explain how we handle personal information and payments.

1. Purpose of the Platform

The Platform facilitates matrimonial introductions for people seeking marriage, with a focus on the Piramalai Kallar community.

We provide profile discovery and communication facilities as described in the relevant membership plan. We do not solemnise marriages, act as a marriage registration authority, or guarantee a suitable match, response, engagement, or marriage.

Community preferences do not permit abusive conduct, harassment, or unlawful discrimination.

2. Eligibility

To register as a prospective bride or groom:

• A male member must have completed 21 years of age.

• A female member must have completed 18 years of age.

• You must be legally competent to enter into a binding agreement and legally eligible to marry under the law applicable to you.

• You must provide truthful information about your age, identity, and marital status.

Persons with a subsisting marriage must not register as available for marriage. Divorced members must have a final, legally effective divorce; widowed members must accurately disclose their status.

A parent, relative, or authorised representative may manage a profile only with the informed permission of the adult person concerned. That person must know what information is shared and be able to request correction, withdrawal, or deletion.

3. Registration and Account Security

You must provide accurate and current information and update material changes promptly.

Keep your password and OTPs confidential. Do not sell, transfer, or share account access with unauthorised persons. Notify us promptly if you suspect account misuse.

You are responsible for activity you authorise through your account. We will investigate reported unauthorised access and take appropriate action.

4. Profile Information and Verification

You must not misrepresent photographs, age, education, occupation, income, religion, community, family details, or marital status.

We may request proportionate supporting information when needed to investigate a complaint or verify a stated detail. Any verification label describes only the checks specifically identified by us; it is not a guarantee of character, financial standing, safety, or marriage eligibility.

Members and families should independently verify relevant information before making commitments.

5. Acceptable Use

You must not:

• Create fake profiles, impersonate another person, or upload information without permission.

• Harass, threaten, stalk, blackmail, or send unwanted sexual communications.

• Publish obscene, unlawful, defamatory, or privacy-invasive material.

• Demand or solicit dowry, money, loans, gifts, investments, or financial assistance.

• Use the Platform for casual dating, commercial solicitation, recruitment, or unrelated advertising.

• Scrape profiles, harvest contact details, send bulk messages, or bypass access restrictions.

• Copy or circulate another member’s photographs, biodata, horoscope, or conversations without permission.

• Upload malware or interfere with the security or operation of the Platform.

Report suspicious profiles or communications through [Report Profile facility/support email].

6. Membership Plans and Payments

The price, duration, contact limits, communication features, taxes, and other material conditions of each paid plan will be displayed before payment.

Payment purchases the stated services for the stated period. It does not purchase a guaranteed match or marriage.

Memberships are personal and non-transferable unless expressly stated otherwise. Renewal charges require your specific authorisation. Any recurring billing arrangement must be clearly disclosed before purchase.

Refunds and cancellations are governed by our Refund and Cancellation Policy, subject to applicable consumer rights.

7. Member Content

You retain your rights in content you submit.

You grant us a limited, non-exclusive permission to store, format, and display that content to operate the matrimonial service, in accordance with your privacy choices and our Privacy Policy.

This permission does not authorise us to use your profile or photographs in advertisements, testimonials, or success stories without separate permission.

8. Safety and Member Interactions

Exercise care when sharing personal information or meeting another member. Meet initially in a public place and inform a trusted person.

Do not transfer money or share banking credentials or OTPs with another member.

We may investigate complaints and cooperate with lawful requests from authorities. Private interactions and matrimonial decisions remain the responsibility of the individuals concerned, without limiting our own legal duties.

9. Moderation, Suspension, and Closure

We may restrict content or suspend accounts where reasonably necessary to address fraud, safety risks, unlawful conduct, or material breaches of these Terms.

Where appropriate and legally permitted, we will explain the action and provide an opportunity to seek review through our Grievance Officer.

Account suspension does not automatically remove any refund or other remedy available under law. You may request account closure through [Account deletion route/email].

10. Service Availability and Responsibility

We take reasonable care in operating the Platform. Maintenance, technical failures, or events outside our reasonable control may interrupt access.

We do not guarantee the accuracy of user-submitted information or uninterrupted availability. Where paid services are not supplied as agreed, the remedies in our Refund Policy and applicable law remain available.

Nothing in these Terms excludes liability that cannot lawfully be excluded, or limits statutory consumer rights.

11. Changes to These Terms

We will publish revised Terms with an updated date and notify members of material changes through an appropriate channel. Changes will not retrospectively remove accrued rights or reduce paid benefits already purchased without a lawful basis or appropriate remedy.

Where fresh consent is required, we will obtain it.

12. Governing Law and Disputes

These Terms are governed by the laws of India, including applicable laws in Tamil Nadu.

Subject to mandatory jurisdiction rules, courts at [City, Tamil Nadu] will have jurisdiction. This clause does not restrict your right to approach a competent consumer commission, regulator, or other legally available forum.

13. Contact and Grievances

Operator: [Full legal name]
Postal address: [Full address and PIN code]
Customer support: [Email and telephone]
Grievance Officer: [Full name and designation]
Grievance email: [Email]
Grievance telephone: [Telephone]

We will acknowledge and address complaints within the applicable statutory timelines. Complaints involving impersonation, intimate images, threats, or immediate safety concerns will receive urgent attention.